KLA Aesthetics
Effective from: 24/06/2025
These Terms & Conditions govern the use of services provided by KLA Aesthetics, a medical aesthetics clinic based in Grantham, Lincolnshire. By booking and attending an appointment at KLA Aesthetics, you agree to be bound by the following terms.
Business Name: KLA Aesthetics
Address: 93 WESTGATE, GRANTHAM, NG31 6LE
Contact: 07817 245397
Website: kla-medical-clinic.com
All new patients are required to attend a consultation prior to treatment. This allows our practitioner to assess your suitability and discuss potential results, risks, and aftercare.
Some treatments are subject to a 48-hour cooling-off period after consultation.
KLA Aesthetics reserves the right to refuse treatment where it is not medically appropriate or in the patient’s best interest.
Appointments can be made online, via phone or in person.
We kindly request at least 48 hours’ notice for any cancellations or rescheduling.
Late cancellations (within 48 hours) or missed appointments may incur a charge of £50 or result in loss of deposit.
Arriving more than 15 minutes late may result in a rescheduled appointment and deposit forfeiture.
A non-refundable deposit is required to secure all bookings. This will be deducted from your final balance at the time of treatment.
Payment for treatments is due in full at the time of service unless otherwise agreed in writing.
We accept cash, credit/debit cards, and bank transfer. We do not accept cheques.
Results may vary depending on the individual. We make no guarantees as to the final outcome of a treatment.
Patients must provide accurate medical history during consultation. KLA Aesthetics accepts no liability for treatment complications arising from withheld or inaccurate information.
Some treatments may require medical clearance before proceeding.
Patients must be 18 years or older for all injectable and advanced aesthetic treatments.
Proof of age may be required before treatment.
We do not offer refunds for treatments once completed.
If you are unsatisfied with the results, we ask you to attend a review appointment so we can assess and advise accordingly.
Refunds will only be issued in accordance with your statutory rights.
You will be provided with aftercare instructions following each treatment.
It is the patient’s responsibility to follow all aftercare advice to achieve optimal results and minimise complications.
Review appointments, where applicable, must be attended within the specified timeframe (typically 2–3 weeks after treatment).
KLA Aesthetics is not liable for any damage, loss or injury suffered by you as a result of a failure to follow aftercare instructions or provide accurate medical history.
We are insured and qualified to perform the treatments offered. However, patients are responsible for their own wellbeing before, during, and after treatment.
All personal and medical information is kept confidential and stored securely in accordance with GDPR regulations.
We will not share your information with third parties without your consent unless required by law.
With your consent, we may take before-and-after photographs for treatment tracking and marketing purposes.
These images will be anonymised and used responsibly in line with our privacy policy.
KLA Aesthetics reserves the right to refuse treatment or terminate patient relationships at any time, particularly in cases of inappropriate behaviour, non-compliance, or breach of these terms.
KLA Aesthetics may update these Terms & Conditions at any time without prior notice. Patients will be notified of any material changes.
